Easylink Shopping Bus

Brighton community busOur Easylink Shopping Buses serve the Brighton and Hove area from Portslade to West Saltdean. We take people to their nearest supermarket, in addition to the City Centre, Churchill Square and London Road.

Easylink Shopping Bus is a door to door transport service for people, including wheelchair users, who find it difficult or impossible to use the normal bus service.

Most Easylink services in Brighton and Hove are run by Community Transport on behalf of Brighton & Hove City Council.

How do I book the Easylink Shopping Bus?

Telephone the office on 01273 677559 or complete a contact form online and we will contact you.

What are the buses like?

All of our buses have a passenger lift or low level floor so they are ideal for people who cannot manage steps or who travel in a wheelchair. Every driver has been trained to help passengers on or off the bus and to make sure the journey is smooth and comfortable.

When and where can I go and how much is it?

The buses run Monday to Friday, excluding Bank Holidays. The price for a return journey is £5.

Our Easylink buses serve all parts of Brighton and Hove from Portslade to West Saltdean.

How does Easylink work?

We will pick you up from your front door and take you to a pre-arranged local supermarket or shopping centre. You have about an hour and half to do your shopping. The driver will meet you at the arranged time outside the supermarket or shopping centre and help you and your shopping back to your front door.

I have trouble getting up steps, so how will I get on the bus?

All of our buses have a passenger lift or ramp so they are ideal for people who cannot manage steps or who travel in a wheelchair.

Which supermarkets can I go to from my area and on what days?

To find out more about where our buses go from your area and on what days, you can telephone us on 01273 677559 or complete our online contact form and we will be happy to talk through the options with you.

Do I need to phone every time I want to go?

No, you can travel every week or every fortnight if you want to travel regularly, you would only need to contact us if you did not want to travel for any amount of time. If you only want to go once in a while you can just phone us when you want to go. You should give as much notice as possible as some routes are very busy.

What time will the bus collect me?

The buses travel in the morning, picking people up between 9am and 12am depending where you are on the route. We will let you know an approximate time and can arrange for the driver to phone you 5 or 10 minutes before arrival so you have time to prepare for departure.

Where will the driver pick me up from?

The driver will collect you from your front door or as near to it as possible, you do not need to wait at a bus stop.

How long will I have at the supermarket?

Once at the supermarket or town centre you have approximately an hour and a half to complete your shopping.

What if I have difficulty carrying my bags?

The driver will collect you from the supermarket at the pre-arranged time and help you with your shopping onto the bus. Once home the driver will help you with your shopping to the door – if you need some help.

I usually go shopping with my walker, can I take this with me?

Yes, there is room on the bus to take a zimmer frame, walker or shopping trolley with you.

I have a carer to help me do my shopping, can they come too?

Yes, a carer can come with you.

I am a wheelchair user, can I travel on the bus?

Yes, our all Easylink Shopping Buses are wheelchair accessible. They will have a ramp or lift to access the bus, and we safely secure you and your wheelchair into the bus.

Will the bus be bumpy?

Every driver has been trained to help passengers on or off the bus and to make sure the journey is smooth and comfortable.

Do you go to shopping centres further afield?

Yes, we run a variety of special trips every month, going to such places as Tunbridge Wells, Eastbourne, Worthing and garden centres. To find out more take a look at our Shoppers’ Special Bus information or give us a call on 01273 67755

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